Janu Chiku Online Video Chat

Privacy Policy

Janu Chiku Online Video Chat ("Janu Chiku" or "Company" or "we" or "us" or "our" or other similar pronouns) takes your ("you" or "user" or other similar pronouns) privacy matters very seriously. This Policy details how we receive, collect, and use information in connection with our website (the "Site") and Janu Chiku software ("Janu Chiku App" or the "Software") (collectively, the "Services").

Privacy Principles

We have two fundamental principles when it comes to personal information:

We don't sell your personal information.

We only store the personal information that we need to operate our Service so you can communicate with the people you choose.

This Policy applies to anyone who accesses the Service. By visiting the Website and/or using the Apps or Service, you acknowledge that the collection, use, and sharing of your information will take place as described in this Policy.

When we use the phrase "Personal Information" in this Privacy Policy, we mean information that is capable of being associated with or could reasonably be linked with you, such as your name, email, or mobile number.

Collection of Information

Janu Chiku must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.

The types of information we receive and collect depend on how you use our Services. Certain information is required to deliver our Services; without it, we cannot provide them to you. For example, you must provide your basic information (including a profile name of your choice and date of birth) to create an account.

Some features are optional and require additional information. You will be notified before such collection. If you choose not to provide the necessary information, you will be unable to use that feature (for example, location sharing).

Information you choose to provide:

Registration Information: Profile name, date of birth, optional demographic data (country/region, gender), phone number if linked to account recovery.

Messages: We do not retain your messages in the ordinary course of providing Services. They are stored on your device and deleted from our servers after delivery (or after 15 days if undelivered). End-to-end encryption is offered.

Connections: If permitted by law, we may request access to your address book for features like “Add from Contacts.” This is optional.

Customer Support: Information you provide when contacting us, such as copies of messages, contact details, or performance reports.

Purchase Data: In-app purchase history or tendencies.

Location Data: Coarse location for analytics/ads; precise location only if you explicitly share it.

Moments Feature: Text, photos, videos, likes, etc., stored encrypted until deleted by you.

Campaign Participation: Email address for campaign updates (optional).

Information collected automatically:

Usage & Log Data: Activity, settings, interactions, timestamps, crash logs, “last seen” info, etc.

Device & Connection Data: Hardware model, OS info, app version, language/time zone, IP, network metrics, etc.

Identifiers: Unique device/account IDs.

Cookies: For remembering preferences and analytics.

Information from third parties:

User Reports: From other users in case of policy violations.

Service Providers: Partners who help distribute apps, fix issues, or analyze usage.

Advertising Partners: Limited ad identifiers and non-personal technical data for ad placement.

Social Media Login: If you log in using Facebook, Apple, Google, etc., certain information will be requested for account recovery.

Use of Personal Data

We use your information to:

Provide, operate, improve, and customize our Services.

Communicate with you about features, updates, and support.

Promote safety and security by detecting and preventing violations or fraud.

Third-Party Content & Integrations

Our Services may integrate with third parties (e.g., SMSSDK by MobTech, AdMob, Facebook Ads, Unity Ads, Mopub, Umeng+, Firebase, Google Maps). Each has its own privacy policy.

Sharing of Personal Data & Security

We do not share personal data except:

With people you communicate with (profile name, photo, and phone number visibility depends on your settings).

With service providers under strict confidentiality agreements.

In case of company ownership change.

When required by law or to protect safety and rights.

We take reasonable precautions to protect your information.

Data Retention

Messages are deleted from servers after delivery (or 15 days if undelivered).

Account info and Moments remain until you delete them.

You can delete your account via in-app settings or by emailing support@januchiku.com.

Legal Basis for Processing

Processing is based on:

Performance of contract.

Compliance with legal obligations.

Legitimate interests (security, service improvement).

Your consent (where required).

Your Rights

You may request access, correction, deletion, portability, restriction, or objection to processing of your data. Contact support@januchiku.com.

CCPA & GDPR

We apply CCPA and GDPR rights to all users, including:

Right to access.

Right to deletion.

Right not to be discriminated against for exercising rights.

Right to data portability.

Right to object to processing.

Children's Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided us information, contact us for removal.

Changes to This Policy

We may modify this Policy and will notify you if changes restrict your rights.

Contact

Janu Chiku Online Video Chat

Email: support@januchiku.com

Last modified: 15/08/2025